Saluting Role Models | Wang Xudong: Six Years of Dedication at the Frontline, Writing "Extraordinary" with Hard Work

In 2020, Wang Xudong first arrived in Hangzhou.

When he first took up the post, he was unfamiliar with industry terminology and could not precisely distinguish the differences between the Hangzhou-Jiaxing-Huzhou and eastern Zhejiang regional markets. To quickly close the gap and get to know the market, he took a worn-out map and marked every customer location one by one -- red dots scattered across Yiwu's commodity hub, Ningbo's port side, and Wenzhou's commercial heartland, sketching out his initial business map. Gazing at those scattered marks, he silently told himself: Only by putting down roots can you grow.

That rooting-in lasted six years. Over those six years, Wang Xudong immersed himself in studying regional market characteristics, accurately assessing the paper needs of different customers. From electrostatic base paper to various cultural and creative papers, he studied product properties category by category; from order fulfillment and communication to logistics coordination,he moved between print shop floors and customer offices, studying regional market traits and pondering every customer's paper requirements. From electrostatic base paper to creative papers, category by category; from order intake to logistics dispatch, step by step.

The drizzle of northern Zhejiang soaked his jacket, the hills of central Zhejiang wore through his soles, the sea wind of eastern Zhejiang cracked his lips-- he brushed them all off with a smile, changed shoes, and kept going. Nothing earth-shattering, just day-after-day deep cultivation. Like a tree, driving roots inch by inch into the soil of the market, regardless of wind and rain, growing in silence.

The hardest part was not the travel, but the hesitation in customers' eyes. Production had just resumed, and customers were anxious: Is the quality stable? Will delivery be on time? Wang Xudong did not rush ---- trust cannot be rushed, nor can it be waited for; it can only be walked toward, step by step. With paper samples, production schedules, and quality inspection reports in hand, he visited door after door, communicated time and again. A customer's passing concern would have him coordinating with the factory overnight, providing feedback at the first opportunity. He treated every customer's worry as his own.

"What you're worried about, we've already coordinated." -- this simple sentence, like a cup of hot tea in winter, slowly thawed the unease in customers' hearts. Gradually, nods increased, skepticism decreased, and the name "Chenming" carried more and more weight in customers' minds. Genuine service earns genuine recognition. Day after day of meticulous service and wholehearted commitment gradually dispelled customers' doubts, narrowed the distance of cooperation, and made Chenming's brand reputation ring ever louder in the Zhejiang market. An old customer remarked: "Little Wang, your success isn't luck -- it's that you always walk a few more steps than everyone else." It is exactly this extra measure of perseverance, this extra step of effort, that turns customer hesitation into conviction, and questions about cooperation into trust.

As the challenge entered its most grueling phase, the market grew colder and customers more cautious. Wang Xudong clenched his teeth ---- no matter how hard this battle, it must be won.

On countless late nights, he stayed at his post, working at his desk, methodically reviewing customer needs, optimizing cooperation plans, and verifying production delivery schedules. He bore all the pressure silently, converting it into motivation to overcome difficulties and keep pushing forward. Having cultivated the market for years, he always upheld the work principle of being "practical and reliable" -- no empty show, only solid work. When a customer raised a request late at night, he insisted on responding immediately; for every product quality and delivery commitment made externally, he repeatedly verified with the factory, strictly holding the service baseline and fortifying the cooperation.

The stars do not question the traveler; time does not fail the dedicated.April and May both exceeded targets, with the highest completion rate reaching 138%. Numbers are cold, but behind them are a salesperson's burning days and nights -- every kilometer traveled on the highway, every long wait downstairs at a customer's building, every day of collapsing into bed and waking up to keep running.

On the day of the final wrap-up, Wang Xudong closed his laptop and stood at the window for a long time. The night was deep, but his heart was bright. All those days of travel, those moments of being turned away, those times of gritting his teeth alone -- they were all gently set down in that moment. He suddenly thought of himself six years ago, marking red dots on a map-- the red dots growing more and more, densely connecting into patches, like the gradually brightening light on the horizon at dawn.

Wang Xudong is a man of few words. Customers describe him in one word: reliable. But only when you get close do you realize that behind that word lies six full years of perseverance. Every road in Hangzhou-Jiaxing-Huzhou, he has traveled; which direction every print shop door in Jinhua faces, he remembers; every customer's paper usage habit in Ningbo, he knows by heart. The embarrassment of being rejected, the plans revised again and again late at night, the patient explanations on the phone -- all hidden behind his easygoing smile.

Traveling year-round, working tirelessly, someone asked him if it was worth it. His gaze was steady, his tone sincere: "Watching customers go from unfamiliar distance to deep trust -- every effort is extraordinarily meaningful."

At Chenming, there are countless more "Wang Xudongs." They don't have earth-shattering stories, but they measure the market with their footsteps, warm trust with sincerity, and through day-after-day travel, carve the word "trustworthy" into customers' hearts. They are the practitioners at the very forefront of the Group's "One-Two-Five" strategy, the most vivid footnotes of the Chenming spirit in the new era.